Shipping & Returns
Last updated: September 17, 2026 Brand site: okellyphotography.com Shop: Fine Art America — Shop prints
Where orders are fulfilled
All print and product orders for Brian O’Kelly’s work are placed and fulfilled through Fine Art America. This brand website does not process payment or ship products.
When you click Shop or Shop this print, you leave this site (or open the shop in a new tab) and complete checkout on Fine Art America.
Shipping
- Shipping methods, rates, production times, and delivery estimates are set by Fine Art America for each product and destination.
- See the product page and checkout on Fine Art America for current options.
- International shipping availability and duties/taxes follow Fine Art America rules for your country.
For tracking or delivery issues, use the order tools and support channels in your Fine Art America account.
Returns & refunds
- Return eligibility, windows, and refund procedures are governed by Fine Art America’s return and refund policy.
- Start any return or refund request through your Fine Art America order history / support — not through this brand site’s contact form.
Review their current policy on fineartamerica.com before purchasing.
Damaged or incorrect items
If an item arrives damaged or incorrect, contact Fine Art America support promptly with your order number and photos, per their instructions.
Cancellations
Order changes or cancellations after purchase depend on production status and Fine Art America’s rules. Contact them as soon as possible through your order account.
Questions
Topic — Where to go
Order status, shipping, returns, refunds — Fine Art America order support
Licensing, press, or general artist questions — Contact page on okellyphotography.com
FAQ
Who ships Brian O’Kelly photography prints?
Prints are fulfilled by Fine Art America. The brand site okellyphotography.com does not process payment or ship orders itself.
Where does checkout happen?
Checkout happens on the Fine Art America storefront linked from Shop and Gallery, not on okellyphotography.com.
What is the return policy?
Returns follow Fine Art America’s stated return policy for the product you ordered. See this Shipping & Returns page for the site’s summary and link out to the partner policy for full terms.
How do I get help with an order issue?
Start with Fine Art America order support for fulfillment issues; contact Brian O’Kelly Photography for brand or licensing questions via the Contact page.